Refund policy

Return & Refund Policy

Last updated: September 16, 2026

At wyyself, we want you to be happy with your purchase. If something isn't right, we're here to help.

1. Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must:

  • Be unworn and unused

  • Be in its original condition

  • Have all original tags attached

  • Be free of stains, odors, makeup, pet hair, or other signs of wear

  • Be returned in its original packaging when reasonably possible

Items that do not meet these requirements may be refused or may receive a reduced refund.

2. How to Start a Return

To request a return, contact us at:

wyyselfla@gmail.com

Please include:

  • Your order number

  • The item(s) you would like to return

  • The reason for the return

  • Photos, if the item is damaged or defective

Do not send an item back before receiving return instructions from us.

Once your return is approved, we will provide you with instructions for sending the item back.

3. Return Shipping

Unless your item arrived damaged, defective, or incorrect, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable.

If we sent you the wrong item or your item arrived damaged or defective, please contact us before returning it so we can determine the appropriate solution.

4. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. The exact timing may depend on your bank or payment provider.

5. Exchanges

We may offer exchanges for eligible items, subject to availability.

If the item you want is no longer available, you may be offered a refund or another available option.

To request an exchange, contact us at wyyselfla@gmail.com.

6. Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If your item arrives damaged, defective, or you receive the wrong item, contact us within 7 days of delivery at wyyselfla@gmail.com.

Please provide your order number and clear photos of the issue.

We will review the issue and, where appropriate, provide a replacement, exchange, refund, or other reasonable solution.

7. Sale and Final-Sale Items

Items marked "Final Sale" are not eligible for return or refund unless they arrive damaged, defective, or incorrect.

Sale items that are not specifically marked "Final Sale" may be eligible for return under the terms of this policy.

8. Gift Cards

Gift cards are non-refundable and cannot be exchanged for cash, except where required by applicable law.

9. Late or Missing Refunds

If you have been approved for a refund but have not received it after the stated processing period:

  1. Check your bank or payment account.

  2. Contact your payment provider.

  3. Contact your bank, as processing times can vary.

  4. If you still have not received your refund, contact us at wyyselfla@gmail.com.

10. Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee that an order can be canceled once it has entered processing or has been shipped.

Once an order has shipped, you may need to receive the order and follow our return process.

11. Returns That Do Not Meet Our Requirements

We reserve the right to refuse a return or refund when an item does not meet the requirements outlined in this policy, except where applicable law provides otherwise.

We do not accept returns for items that have been worn, washed, altered, damaged after delivery, or otherwise returned in an unsuitable condition.

12. Contact Us

If you have questions about a return, refund, or exchange, please contact us:

wyyself

Email: wyyselfla@gmail.com